Protecting your personal data matters to us. This privacy policy explains what data we process when you visit this website and use our services, and how we handle it.
Automotive Center Luzern GmbH (Aufbereitungscenter AC Luzern) Sternmatt 9, 6010 Kriens, Switzerland Email: services@acluzern.ch Phone: +41 79 410 18 56
Contact and booking data: When you request an appointment via the booking form or contact us by email, phone, or WhatsApp, we process the data you provide (e.g. name, email address, phone number, vehicle details) to handle your request and organize the appointment.
Newsletter: When you sign up for our newsletter, we process your email address to send you news and offers. You can unsubscribe at any time via the link included in every email.
Usage data: When you visit the website, technical data (e.g. IP address, browser type, pages visited, time of access) is automatically processed by our hosting provider to ensure the website operates correctly.
This website uses a technically necessary cookie banner that lets you accept or reject non-essential cookies. Your choice is stored locally in your browser (localStorage). We currently do not use analytics or marketing cookies.
To provide this website, we use the following service providers, which may process data:
Where legally required, we have appropriate data processing agreements in place with these providers.
We process and store your personal data only for as long as necessary to fulfil the purpose (e.g. appointment handling, statutory retention obligations).
You have the right to request information about the personal data we process about you, as well as its correction, deletion, or restriction of processing. Please contact us at the address above.
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
We reserve the right to amend this privacy policy at any time to reflect changed legal requirements or changes to our services.
AC Luzern — Automotive Center Luzern GmbH · Sternmatt 9 · CH-6010 Kriens
